All Systems Operational

About This Site

This is ReSci status page, where you can always find updated information on how our systems are doing. We will post here if there are interruptions to service.

As always, if you are experiencing any issues, don't hesitate to get in touch with us at http://help.retentionscience.com and we'll get back to you as soon as we can.

Cortex Application (Main Dashboard) ? Operational
90 days ago
99.97 % uptime
Today
Users API ? Operational
Smart Blast / Promo Blast Sends API Operational
Transactional Sends API ? Operational
Recommendations API Operational
Filtering and Segmentation Service ? Operational
Data Imports Service ? Operational
Campaign Reporting and Analytics API ? Operational
Events and Tracking API ? Operational
Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Mar 20, 2019

No incidents reported today.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.

Mar 7, 2019

No incidents reported.

Mar 6, 2019
Resolved - Send issues have been resolved, and sends can proceed normally again. The queue of current sends will be caught up shortly. We apologize again for the issue.
Mar 6, 16:00 PST
Investigating - Sends from Cortex are currently slow or blocked from sending. We expect this to be resolved in the next 15 minutes. We apologize for the issue.
Mar 6, 15:38 PST