All Systems Operational

About This Site

This is ReSci status page, where you can always find updated information on how our systems are doing. We will post here if there are interruptions to service.

As always, if you are experiencing any issues, don't hesitate to get in touch with us at http://help.retentionscience.com and we'll get back to you as soon as we can.

Cortex Application (Main Dashboard) ? Operational
90 days ago
100.0 % uptime
Today
Users API ? Operational
Smart Blast / Promo Blast Sends API Operational
Transactional Sends API ? Operational
Recommendations API Operational
Filtering and Segmentation Service ? Operational
Data Imports Service ? Operational
Campaign Reporting and Analytics API ? Operational
Events and Tracking API ? Operational
Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Oct 14, 2019

No incidents reported today.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019
Completed - The scheduled maintenance has been completed.
Oct 4, 23:14 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 23:00 PDT
Scheduled - We will be doing routine maintenance on a subset of our database clusters. During this time you may experience temporary issues accessing your Cortex dashboard or with specific API calls. All scheduled campaigns will go out as expected, immediately after our maintenance is complete.
Oct 4, 17:53 PDT
Oct 3, 2019

No incidents reported.

Oct 2, 2019

No incidents reported.

Oct 1, 2019

No incidents reported.

Sep 30, 2019

No incidents reported.