Email send issues with Cortex

Incident Report for Retention Science

Resolved

Send issues have been resolved, and sends can proceed normally again. The queue of current sends will be caught up shortly. We apologize again for the issue.

Posted Mar 06, 2019 - 16:00 PST

Investigating

Sends from Cortex are currently slow or blocked from sending. We expect this to be resolved in the next 15 minutes. We apologize for the issue.

Posted Mar 06, 2019 - 15:38 PST

This incident affected: Smart Blast / Promo Blast Sends API.