Database Upgrade & Maintenance

Incident Report for Retention Science

Resolved

This incident has been resolved.

Posted Nov 04, 2018 - 10:32 PST

Monitoring

We are performing database maintenance and upgrades. Scheduled sends during this period may be delayed up to 15 minutes. Any Users API calls will need to be retried. Imports will resume as normal post-upgrade.

Posted Nov 04, 2018 - 08:46 PST

This incident affected: Cortex Application (Main Dashboard), Users API, and Smart Blast / Promo Blast Sends API.