Database Connectivity Issues

Incident Report for Retention Science

Resolved

This incident has been resolved.
Posted Nov 11, 2018 - 00:50 PST

Monitoring

The database has been restored and the dashboard is now functional.
Posted Nov 11, 2018 - 00:39 PST

Identified

We have identified the database outage and are working on restoring it.
Posted Nov 11, 2018 - 00:20 PST

Investigating

We are looking into a database issue that is affecting the dashboard.
Posted Nov 11, 2018 - 00:09 PST
This incident affected: Cortex Application (Main Dashboard).