The issue with image management in our drag and drop editor has been resolved. The root cause was an issue with file extensions, which was introduced with a patch we put in to speed up image handling. We apologize for the issue, and please reach out to help@retentionscience.com with any questions.
Posted 6 months ago. Feb 22, 2019 - 10:15 PST
Update
We are continuing to investigate this issue.
Posted 6 months ago. Feb 22, 2019 - 10:12 PST
Investigating
We are currently experiencing intermittent issues with image management in our drag and drop editor. We are investigating and will provide an update shortly.
Posted 6 months ago. Feb 22, 2019 - 08:57 PST
This incident affected: Cortex Application (Main Dashboard).