The issue with image management in our drag and drop editor has been resolved. The root cause was an issue with file extensions, which was introduced with a patch we put in to speed up image handling. We apologize for the issue, and please reach out to help@retentionscience.com with any questions.

We are continuing to investigate this issue.

We are currently experiencing intermittent issues with image management in our drag and drop editor. We are investigating and will provide an update shortly.