Sporadic Error Appearing in Template Editor

Incident Report for Retention Science

Resolved

This issue is now resolved.

Posted May 14, 2020 - 12:05 PDT

Identified

We are seeing a sporadic error in the template editor stating "Errors on BEE Plugin configuration" which is preventing the editing and saving of templates. Logging out and logging back in is a simple workaround as a fix is being put into place. We have identified the source issue and will have it resolved shortly.

Posted May 13, 2020 - 12:09 PDT

This incident affected: Template Tools.