Retention Science Status - Users/Transactional APIs

Users/Transactional APIs - Degraded Performance

Incident Report for Retention Science

Resolved

We've fixed the issue causing degraded API performance. All API endpoints are operational.

Posted Nov 01, 2018 - 17:20 PDT

Investigating

We are investigating an issue causing our Users API and Transactional APIs to have degraded performance. All other systems are operating as normal.

Posted Nov 01, 2018 - 17:12 PDT

This incident affected: Users API and Transactional Sends API.